Mike Puccinelli (CEO, Founder)
With a user-friendly interface, SingleComm’s platform improves call centers, maximizing call efficiency, quality of customer service and implements multi-channel engagement possibilities. Communication can be seamlessly coordinated through a variety of channels including voice, text chat, video, SMS, and email. SingleComm offers dynamic script building, all-in-one inbound and outbound call capabilities, and intelligent data analysis. Business can customize data reports to provide information on orders, interaction metrics.